Business ethics and anti-bribery and corruption
We believe that being a responsible and ethical business partner, employer, customer and supplier is not just a reaction to the challenges of legal compliance, but an important means of doing business and provides a clear market differentiator for G4S, particularly in many developing regions.
We have a group-wide business ethics policy that clearly defines what we consider to be acceptable and unacceptable business practices. We demand compliance with this policy from all managers and employees across the group.
In order to ensure that everyone in the group understands their obligations in relation to this policy, we carry out the following:
- Regular updating and improvement of the G4S business ethics policy, incorporating evolving standards and legislation and evaluating any risk to the Group’s ethical standards.
- Distributing the policy to senior managers and instructing them to review the policy and personally sign up to playing their role in ensuring its implementation and therefore the Group’s compliance.
- Ensuring that all employees are aware of their obligations under the ethics code, through various communications channels, including values and induction training, employee magazines, awards programmes etc.
- Providing specific training to all managers and supervisors on business ethics and preventing bribery and corruption through a tailored programme available in a variety of languages and formats.
- Reinforcing our values and the importance of ethical behaviour through induction, employment contracts, staff handbooks, training and communications practices.
By having clear values and standards, and educating and training colleagues to uphold them, we are creating a positive culture which means our colleagues can be trusted to do the right thing and behave in a way which meets our standards.
In cases where colleagues are suspected of not upholding those standards, we undertake swift, thorough and impartial investigations and take appropriate action. Where unacceptable behaviour has taken place we learn from such instances and enhance our safeguards to prevent similar issues arising in the future.
We have invested time, effort and resource to promote the use of Speak Out, our anonymous whistleblowing system available to employees globally. During 2018, 519 cases were raised by colleagues via Speak Out. Our efforts during 2017 and 2018 to create a culture in which people feel confident to speak out and raise ethical concerns using our whistleblowing channels has resulted in a 73% increase in the number of reports made via Speak Out during 2018.
The majority of matters raised via Speak Out are HR grievances which are managed by the relevant HR department where they remain best placed to investigate and resolve these matters promptly. Where appropriate, concerns regarding operational procedures are investigated by local management to ensure that relevant standards are being followed. Internal Audit and other assurance functions may also assess operational compliance.
Investigations relating to other matters, such as alleged bribery, ethical or financial issues are conducted by our internal network of investigators or by independent experts. Matters of a potentially serious nature are investigated at a senior and independent level, with 105 investigations completed during 2018.
G4S Ethics code
Global whistleblowing system
Speak Out was set up to ensure that we uphold our core values, adhere to the law and deliver against the important commitments set out in our business ethics policy and ethics code.
anti-bribery and corruption
See also our Business Ethics Policy